Meter Installer I

(INTRA-DIVISION)

JOB OPENING

CITY OF FARMINGTON

JOB POSITION #18 – Meter Installer I

NUMBER OF VACANCIES: 2

DEPARTMENT: Electric Utility

WORK LOCATION: MOC HIRING RANGE: $15.0947 / Hour

PAY GRADE: U-17

TYPE OF POSITION: Regular, Full-Time

DAYS WORKED: Monday – Friday

HOURS WORKED: 8:30 a.m. - 5:00 p.m.

APPLICATIONS WILL BE RECEIVED UNTIL: Friday, January 22, 2016

SUBMIT APPLICATIONS ONLINE - CITY OF FARMINGTON INTRANET
HUMAN RESOURCES - INTERNAL JOB POSTINGS

JOB DUTIES
ESSENTIAL DUTIES:
Although the position works under the direct supervision of the Metering Coordinator, the position requires the person to work alone and independently for approximately ninety percent (90%) of the workday. Contact is maintained through the use of a cell phone and two way radio for location tracking, instruction and questions regarding installation, tampering, connects and disconnects. The work is performed throughout San Juan County, parts of Rio Arriba County and southern Colorado.

Uses a hand-held computer for work orders, rereads and customer complaint information.

Connects, disconnects and/or replaces up to twenty electrical meters per day.

Checks meter numbers carefully to ensure meter match to street address.

Prioritizes status of connecting meters and plans work schedule accordingly.

Color codes disconnected meters for disconnect which are: at customer's request, disconnect for nonpayment, or for an inactive account.

Hangs delinquent notices and bad check notices at appropriate customer's address.

Contacts customer, or if customer is not at home, hangs a tag on the door explaining that the power is being disconnected for non-payment.

Disconnects meters by removing band, pulling meter, placing sleeves on the connectors, resetting the meter, affixing appropriately colored tag, and replacing band.

Receives on call instruction until midnight weekdays and including weekends and holidays on a rotating basis with the other meter installers for connects and reconnects.

Reads electrical meters (demand, energy, KVAR, time-of-use, cyclometer, pointer, cogen and remotes) and water meters.

Locates addresses throughout the service area in order to read, install or remove the correct meters. In case of a reread or verification of a Meter Reader's reading, visually reads meters and writes information onto information sheet.

Receives cash payments from customers for deposits, invoice payments, disconnect and reconnect fees.

Checks voltages at service addresses when connecting electricity or when a problem has been reported.

Checks meters for tampering by measuring voltage or any other drop line in use, checking for hazardous situations for both the customer and the Meter Installer which can be created by illegal and unsafe wiring and connections. Operates voltage tester to determine if meter base is hot. Reports any unauthorized and unsafe conditions to supervisors immediately.

Determines potential personal and customer dangers in handling meters by having a thorough knowledge of different types of single and multi-phase meters and of safety rules and regulations.

Determines potential problems of frozen pipes or an open faucet by checking for water meters that continue to register once turned off. Leaves water off and reports incident to customer and to supervisor.

Uses metal detector to locate buried meters; uses shovel, ice pick or bailing can as necessary to located or uncover water meters.

Testifies in Court in case of meter tampering as to condition of meter and any other circumstances surrounding the tampering incident.

Deals with irate customers and problem dogs; opens and closes gates when entering customer's property ensuring gates and animals are left as they were found.

Frequent contact with customers; responds courteously to customers' inquiries; deals with problems or discrepancies, or reports them to supervisor.

Trains new meter readers and installers using department procedures as assigned by supervisor.

Schedules routine vehicle maintenance using maintenance schedule. Performs routine maintenance per the Customer Service Division guidelines twice weekly on assigned vehicle.

Attendance at work is an essential function of this position.

NON-ESSENTIAL DUTIES:
Delivers and picks up documents to county courthouse and district court in Aztec for Legal Department.

May serve on various employee committees, as required and assigned.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

QUALIFICATIONS
This position is subject to the City's Drug and Alcohol Testing Program. This includes: pre-employment testing, post-accident testing, random testing, reasonable suspicion testing, return to duty testing, and follow-up testing.

High school diploma or equivalent required.

Three (3) years of meter reading experience or any equivalent combination of education and experience.

Must have a telephone at residence and be willing to be on 24 hour call; must be able to be at the City Moc Building within thirty minutes after receiving a call.

Extensive knowledge of county/city roads to locate, at night and during the day, meter addresses throughout the City, San Juan County, parts of Rio Arriba County, and parts of southern Colorado.

Must have valid New Mexico Drivers License. Ability to drive a 4 wheel drive motor vehicle in all types of weather and terrain and get in and out of the vehicle all day.

Basic mathematical skills to accurately compute rereads.

Ability to perform minor vehicle repairs such as changing a tire.

A calm temperament to enable courteous interaction with internal and external customers. Ability to deal with animals.

Advanced knowledge of electrical meters (KVAR, demand, time-of-use, cyclometer, pointer, remote) and water meters in order to detect inaccuracies or other problems.

Extensive knowledge of meter tampering as defined by the City Code.

Extensive knowledge of unsafe service so that it can be reported to supervisor.

Extensive knowledge of billing procedures as established and enforced by Customer Service Division in order to answer customer questions.

Ability to communicate verbally and in writing to ensure proper communication within the City and with customers to insure reports are thorough and interpretable. Ability to establish and maintain successful, professional working relationships with all co-workers, supervisors, other City departments and the public.

Ability to operate all functions of the hand held computer.

Ability to communicate with two-way radio.

Ability to work under stress and handle stressful situations calmly and meet deadlines.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to reach with hands and arms. The employee constantly is required to stand; walk; and use hands to finger, handle, feel or operate objects, tools, or controls. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.

Physical condition to sustain walking up to five miles in one day in all types of weather conditions while bending, stooping and lifting throughout the route.

Ability to lift 56 pounds up to eight times in an eight hour shift to read industrial water meters, and ability to lift ten pounds overhead while retagging or rereading the electric demand and KVAR meters or while changing out an electric meter, up to 20 times in an eight hour shift.

Specific vision abilities required by this job include close vision, distance vision, color vision and the ability to adjust focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works in outside weather conditions. The employee is frequently exposed to wet and/or humid conditions. The employee is occasionally exposed to risk of electrical shock.

The noise level in the work environment is usually moderate.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER, M/F/D/V.

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