Downtown Coordinator

INTRA-CITY

JOB OPENING

CITY OF FARMINGTON

JOB POSITION #36 - Downtown Coordinator

NUMBER OF VACANCIES: 1

DEPARTMENT: Economic Development

WORK LOCATION: City Hall

SALARY RANGE: $46,915 - $73,034 / Annual

PAY GRADE: K - Exempt

TYPE OF POSITION: Regular / Full-Time

DAYS WORKED: Varied

HOURS WORKED: Varied

APPLICATIONS WILL BE RECEIVED THROUGH: February 26, 2025

SUBMIT APPLICATIONS ONLINE - CITY OF FARMINGTON INTRANET HUMAN RESOURCES - INTERNAL JOB POSTINGS

JOB DUTIES

ABOUT THE POSITION

The Farmington MainStreet and Arts and Cultural District (ACD) program is a public effort to support downtown merchants, area businesses, and community leaders and volunteers to revitalize the downtown Farmington area. The program is administered by the City of Farmington with support from the New Mexico MainStreet Program and is committed to promoting commerce, culture, arts, and community in downtown Farmington through the MainStreet four-point approach of organization, design, promotion, and economic position.

ESSENTIAL DUTIES

The City of Farmington is seeking a dynamic, highly motivated individual to bring energy and vision to the Farmington MainStreet and ACD program. In doing so the Downtown Coordinator is expected to:

Work under the supervision and direction of the Director of Economic Development.

Work collaboratively with the Director of Economic Development and the Director of Cultural Affairs to communicate and recommend strategic priorities of the downtown project, Arts and Cultural District, and MRA plan and implement them under their direction for appropriate actions.

Monitor the downtown businesses' performance and general "health" to ensure they thrive and provide them with needed resources.

Collaborating with event coordinators to create programming that will attract visitors and businesses to downtown.

Manage data using a CRM program to keep track of properties, businesses, volunteers, and other assets and resources.

Ensure website content stays fresh and relevant using CivicPlus.

Manage the day-to-day communications to the downtown merchants in coordination with the Marketing Department.

Manage expectations of the MainStreet Program and ensure proper reporting and implementation of the Four Point approach.

Coordinate and provide oversight of all operations and activities of the Downtown and MainStreet Programs.

Provide guidance for the Downtown and MainStreet Programs and Arts and Cultural District in Farmington.

Develop and maintain contacts with downtown businesses and property owners. The Downtown Coordinator is the administrative staff and manager of the organization's day-to-day activities. This includes the coordination and training of committees and the supervision of volunteers in collaboration with the City volunteer office.

Establish a good rapport and communications with the Downtown Association Board of Directors (MRA Board) in coordination with the Director of Economic Development and Deputy City Manager, as well as other professional organizations, committees, and media agencies (with input from the Marketing Department) to achieve the mission of the organization. Wherever possible, the Downtown Coordinator will work to establish partnerships with other community organizations and public agencies/special events.

Work with marketing staff to promote and market the Downtown and MainStreet Programs to a culturally and economically diverse audience, and to enrich the lives of all residents of the Four Corners area, as well as, visitors to the area.

Acts as a liaison for the downtown business community to the City of Farmington leadership team and MainStreet Program.

Build support for a vibrant and active Downtown/MainStreet Program/ACD.

Assists the Director of Economic Development with preparing an annual budget, Work Plan, and reports.

Coordinate special events, art shows, and other activities as required.

File all reports required of the organization by local and state enforcement and licensing agencies.

Maintain organizational records, files, documents, and archives.

Regularly inform the community and merchants at large of the organization's activities.

Represents the Downtown and MainStreet Programs (including Arts District) to other organizations, the media, elected officials and the public in conjunction with the Director of Economic Development, Director of Cultural Affairs, and the Marketing Department.

Prepare agenda books, bulletins, reports, daily correspondence, and other necessary materials and communications, including, but not limited to newsletters, articles, public service announcements, and social media marketing in coordination with the Marketing Department.

Facilitate the preparation of the annual work plan, annual financial plan, and any strategic planning for the Downtown and MainStreet Programs and ACD in coordination with the Director of Economic Development and the Director of Cultural Affairs.

Facilitate and assist in identifying grant opportunities and projects in the downtown core.

Coordinate and train volunteers.

Maintain confidentiality of sensitive information. Using excellent customer service and customer focus skills, establish and maintain an effective working relationship with other employees, officials, and all members of the general public.

Attendance at work is an essential function of this position.

Attend occasional after hours events and programming for the downtown core (comp-time will be allowed).

Must maintain New Mexico MainStreet director accreditation on behalf of the organization (may require occasional travel both within and outside the state).

NON-ESSENTIAL DUTIES

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

QUALIFICATIONS

This position is subject to the City's Drug and Alcohol Free Workplace Program which includes: pre-employment testing, post-accident testing, reasonable suspicion testing, return-to-duty testing, and follow-up testing.

Graduation from High School, or GED equivalent with three (3) years of related retail or marketing experience, or any equivalent combination of education and experience.

Experience working with volunteers is desirable. Demonstrated knowledge and experience in administration and coordination of a comprehensive and strategically based communications and marketing program.

Ability to build strategic relationships and foster a positive engagement from community members and volunteers.

Experience in comprehensive downtown revitalization programs a plus.

Media production creation and management, including print, broadcast, electronic, and digital production; print and electronic publication production management desirable.

Ability and experience in managing electronic marketing platforms such as Facebook, Instagram, and twitter.

Ability to manage WYSIWYG website manager for downtown page (CivicPlus).

Ability to establish lines of communication among all levels of the organization, from executive to downtown merchants.

Experience in the strategic development of audience-based comprehensive communications and marketing plans for organizations or events a plus.

Ability to maintain and input information into a CRM (customer relationship manager).

Working knowledge of personal computers and software; specific knowledge of Microsoft

Office and a preference for graphic design capability (Adobe Suite or other).

Valid driver's license with acceptable driving record for the past three years.

Ability to train and motivate volunteer staff.

Ability to accurately record and maintain records.

Ability to effectively meet and interact with the public on behalf of the City.

Ability to communicate effectively, verbally and in writing.

Ability to follow verbal and/or written instructions.

Ability to work under stress and handle stressful situations.

Ability to meet deadlines.

Extensive background checks required.

TOOLS AND EQUIPMENT USED

Personal computer, including Microsoft Word and Excel software; motor vehicle, calculator, copy machine, telephone, and fax machine.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand, walk, reach with hands and arms.

The employee is frequently required to sit, talk, and hear.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in an indoor office/outside setting. The noise level in the work environment is quiet/loud.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER, M/F/D/V.

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