Business Operations Manger

JOB OPENING

CITY OF FARMINGTON

JOB POSITION #91:  BUSINESS OPERATIONS MANAGER

NUMBER OF VACANCIES:  1

DEPARTMENT:  Electric Utility

PAY CLASS: R - Exempt

SALARY RANGE: $81,505-$124,236 / Annual   

WORK LOCATION:  MOC

TYPE OF POSITION:  Regular, Full-Time           

DAYS WORKED:    Monday Friday

HOURS WORKED:  8:00 a.m. 5:00 p.m.

APPLICATIONS WILL BE RECEIVED THROUGH:  July 5, 2017

Resumes submitted without a City of Farmington application will not be considered in our job selection process.

JOB DUTIES

ESSENTIAL FUNCTIONS

Works under the general supervision of Electric Utility Director.

Manages the Business Operations division including direct supervision of the Customer Service Manager and Engineering Support Supervisor in the performance of their duties as supervisors.

Organizes and directs work activities, prepares budget documents, administers purchasing, and manages personnel issues for the Customer Service and Engineering divisions.

Provides experienced professional management and financial work for the business operations programs of the Farmington Electric Utility System.

Serves as liaison and voting member to various organizations, committees, and boards necessary to the operation of the electric utility.

Develops long-range plans for ensuring the success of the divisions within the Utility Business Operations in supporting the short-term and long-term goals of the Electric Utility and its customers.

Serves as the electric utility representative and first point of contact with large customers to establish a constructive relationship and to enhance customer service.

Acts as an advisor to the Director on all related business issues.

Establishes and oversees operating and capital budgets and the financial policies and procedures of the department.

Provides technical consultation and training on budget matters and implementation of financial best practices.

Manages capital assets.

Implements internal financial controls within the department including monitoring flow of funds and reviewing and reconciling expenditures for accuracy.

Recommends service delivery and cost recovery options.

Oversees, directs, and conducts analytical studies on a wide variety of project and policy issues, forecasts, business operations, and rate structures.

Prepares financial and statistical reports for the administration and makes presentations to the Public Utility Commission, and/or City Council as needed.

Coordinates and interacts with all key electric utility operation stakeholders, large customers, and other power entities.

Oversees and administers cost of service studies and formulates recommendations for customer retention and competitiveness through rates and other utility activities.

Maintains and prepares all data for the sale of bonds.

Researches and prepares the Electric Utility's twenty (20) year financial forecast to include loads and resources to be used by the electric utility and bond rating agencies.

Oversees, negotiates, and administers a variety of electric sales contracts to ensure proper collection of fees.

Directs data collection for forecasts and assesses customers' energy consumption patterns and prepares end-use, or other forecast models, of short and long-term energy consumption.

Performs research and analysis related to customer characteristics, behavior, and attitudes.

Devises methods and procedures, obtains, maintains and updates large sets of market-related data, including the direction of or performance of collection, coding, and tabulation.

Provides leadership responsibility in the evaluation of data, as well as, database development and maintenance of the database and user interface tools.

Provides preliminary review and coordinates legal review during utility contract preparation.

The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

QUALIFICATIONS

This position is subject to the City of Farmington's Drug and Alcohol Testing Policy which includes: pre-employment testing, post-accident testing, random testing, reasonable suspicion testing, return to duty testing, and follow-up testing.

The following qualifications will be required of the employee:

Bachelor's degree in public or business administration, accounting, or a related field; and five (5) years of progressively responsible experience in utility business operations, including budget planning, financial analysis, municipal accounting, customer service, or related experience; OR an equivalent combination of related education and/or experience;

CPA preferred.

Two years of experience in market analysis, resource planning, utility demand-side programs, data management related to customer analysis, or other related fields.

Thorough knowledge and experience working with the FERC system of accounts.

Knowledge of and ability to perform quantitative analysis.

Ability to manage and communicate with large groups of employees; express oneself clearly and concisely, both orally and in writing; works in a team environment under stressful conditions; prepares and presents accurate and reliable reports containing findings and recommendations to commissions, large business customers, and civic organizations; performs a wide variety of duties and responsibilities with accuracy and speed under time-sensitive deadlines.

Knowledge of utility accounting methods and techniques, budgetary planning methods and techniques,  modern managerial practices and research methodology, and  related laws, codes, rules, and regulations governing the electric utility.

Knowledge of policies and procedures established for the work system.

Knowledge of the operations, functions, and terminology common to the work.

Thorough knowledge of supervisory techniques and basic counseling/disciplinary practices.

Knowledge and ability to interpret and analyze a wide variety of financial management reports and data.

Skill in detecting and analyzing internal financial control issues and formulating effective solutions.

Skill in developing complex spreadsheets.

Ability to organize assigned work and develop effective working methods.

Ability to evaluate programs and procedures.

Ability to exercise independent judgment while evaluating situations and making determinations.

Ability to apply advanced analysis methodologies, interpret and present findings in a clear, concise manner, including the creation and use of tables, charts, and graphics to summarize results.

Ability to research and evaluate utility load impacting technologies, and to analyze, design, and evaluate utilities load impacting programs.

Ability to make sound decisions in a manner consistent with essential job functions.

Ability to manage a project from inception to completion.

TOOLS AND EQUIPMENT USED

The tools and equipment used will be but are not limited to:  telephone, personal computers, copy machines, facsimile machines, projectors, financial models, spreadsheets, word processing, and graphics software.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand, climb, and descend stairs; walk; use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.  The employee is frequently required to sit; climb or balance; stoop, kneel, crouch, or crawl; talk or hear. 

The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

While performing the duties of this job will generally work in an office environment; sustained posture in a seated position for prolonged periods of time; may utilize a computer terminal for prolonged periods of time.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER, M/F/D/V.

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